Contact Chatspin Support

We review support submissions and prioritize billing, account, abuse, and technical issues. Use the form below to tell us what happened. If you have a billing question or want to contact support regarding your account, please contact our billing support department.

Billing Support

Cancel my membership

To cancel your membership, click on “my account” and then click “cancel membership”. If you need assistance canceling your membership, please contact our billing support department.

Issues creating Membership

If you are having issues upgrading your account, please contact us and tell us a little bit about the issue you are having.

Banned from Chat

If you believe a ban was applied by mistake, submit a review request. Reviews are handled under our Community Guidelines, and reactivation is not guaranteed.

Report Bugs or Issues

Please tell us a bit about the bug or issue you are experiencing.

Delete My Account

To request account deletion, go to My Account and select Delete My Account. If you need help, contact support using the form below.

Report Abuse

To report alleged unlawful or alleged infringing material, please complete the following form. We aim to review reports as promptly as possible under our policies. For more information, refer to our Complaint and Content Removal Policy.

Other Questions

If you have other questions or comments please contact us using the form below.

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