We do not respond to all messages and use this form to help us resolve application bugs and general issues. If you have a billing question or want to contact support regarding your account, please contact our billing support department.
To cancel your membership, click on “my account” and then click “cancel membership”. If you need assistance canceling your membership, please contact our billing support department.
If you are having issues upgrading your account, please contact us and tell us a little bit about the issue you are having.
If you feel that you have been banned from chat in error please wait for our system to verify the ban, please be patient you may get unbanned. You may be able to also use our fast-track service for immediate chat reactivation.
Please tell us a bit about the bug or issue you are experiencing.
To permanently delete your account, click “My Account” and then click “delete my account”
If you have other questions or comments please contact us using the form below.