Send us a Message

We do not respond to all messages and use this form to help us resolve application bugs and general issues. If you have a billing question or want to contact support regarding your account, please contact our billing support department.

Billing Support
Cancel my membership

To cancel your membership, click on “my account” and then click “cancel membership”. If you need assistance canceling your membership, please contact our billing support department.

Issues creating Membership

If you are having issues upgrading your account, please contact us and tell us a little bit about the issue you are having.

Banned from Chat

If you feel that you have been banned from chat in error please wait for our system to verify the ban, please be patient you may get unbanned. You may be able to also use our fast-track service for immediate chat reactivation.

Report Bugs or Issues

Please tell us a bit about the bug or issue you are experiencing.

Delete My Account

To permanently delete your account, click “My Account” and then click “delete my account”

Report Abuse

To report alleged unlawful or alleged infringing material, please complete the following form. We will review your report as promptly as possible. For more information, refer to our Complaint and Content Removal Policy.

Other Questions

If you have other questions or comments please contact us using the form below.

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